COVID-19 Service Update

Updated March 24, 2020

Based on the current public health recommendations, effective immediately, Ascendion Law has asked our team members to work from home as much as possible.

Ascendion Law’s technology platform has always allowed our team members to work wherever and whenever is most effective to serve our clients. We will continue to meet deadlines with minimal interruptions.

We encourage you to send emails to the responsible lawyer, as that may be the quickest way to get a response. Our phone lines are VOIP-based and will be redirected to our mobile devices automatically and we will be picking up messages frequently. We’ll also be using phone and video calls to meet with our team and our clients.

All three levels of court in B.C. have modified some of their hours and suspended non-essential hearings and trials until May 31. Some types of hearings will be conducted virtually, via conference calls. We have reviewed our open matters and we will keep in regular communications with any of our clients who may be impacted by these changes. This is a rapidly changing situation and we will keep you updated.

We emphasize that the courts remain open and ready to hear urgent applications such as freezing orders, removing such orders, injunctions, and criminal and regulatory matters where clients are in custody.

Do not hesitate to contact us if you require action from the courts.

As many of you know, we are moving our office premises, and we have completed our move ahead of schedule. You can now reach us at our new address.

However, like many buildings in Vancouver, our landlord has advised us to prepare for an ordered shut down of the building. For security reasons, they are also preparing to limit public access to the building and allow key-card access only.

Therefore we ask that you not send couriers or visit the office. We ask that you send us electronic documents only, wherever possible. We are advising all external counsel that we will accept electronic service at service@ascendionlaw.com

For more information, please contact the responsible lawyer for your file. If you need to send us physical documents, we can make arrangements to receive them.

These are challenging and inconvenient times for all of us. Our commitment to giving our clients the best service and representation remains unchanged. If you have any questions or concerns, please reach out to us.